Help Channels

  • Video Tutorials
  • Video Classes

  • You can quickly discover how to employ our Platinum Web Services Control Panel with the help of our descriptive video guides.

  • F.A.Q.
  • A F.A.Q. Section

  • Find out the right way to utilize all of the elements of the Web Control Panel by looking at our how to video classes.

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  • Ticketing System
  • A Ticketing System

  • We are on shift 24/7 to answer your tech questions. Expect a solution within max 60 minutes after you have presented your ticket.

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Forms of Help

  • Shared Hosting Support
  • Shared Web Hosting Help and Support

  • If you have troubles working with our shared web hosting services or would like more resources for your web pages, just let us know and we’ll give you the best ideas.

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  • VPS Hosting Support
  • VPS Web Hosting Help & Support

  • Assuming that you have issues running your SolusVM administration interface, or with any of the apps the VPS comes pre–installed with, let us know.

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  • Dedicated Hosting Support
  • Dedicated Servers Hosting Guidance

  • If you have need for quality assistance from an admin professional or want to change the setup of your dedicated hosting server, just contact us.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • We have a staff of qualified technicians equipped to help you with anything at all associated with your semi-dedicated server. They are on hand 24/7 throughout the year.
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