Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center

  • In the Web Control Panel you’ll find a detailed Help section featuring a myriad of instructional articles and frequently asked questions. They are contributed by our support team of proficient techs. Simply fill in your question and our clever software will provide you with the best answer.

  • Top quality support service
  • Instructional Videos

  • We have compiled a collection of instructional video tutorials that detailedly show how to rectify a common problem related to your shared web hosting account. You’ll find the video lessons in the Help section.

  • Intuitive help center
  • A One–Hour Response Time Guarantee

  • All our semi–dedicated servers are backed up by a 24–7 tech support service and include a 60–minute ticket response guarantee. Our capable technicians will be online day and night and will sort out any problem that you might possibly encounter within maximum sixty minutes after the tech support ticket submission. In the majority of instances, an answer will be provided to you in less than twenty minutes.