Help and Support Channels

  • 1 hour ticket response time
  • A 60 minutes Ticket Reply Guarantee

  • Our crew of technicians will do their best to reply to your help enquiries in less than 1 hour. If, however, the issue you have come across demands aid from the Administrators’ =Team,= we will address the ticket to the person on shift and will submit a note to tell you.

  • Top quality support service
  • Top–quality Technical Support Service

  • Our technical help and support crew is going to be on shift for you 24x7x365 to to reply to all service request tickets that you send. We offer customer assistance for the software packages that are pre–configured on your server. These include our custom created Web Control Panel, the chosen OS along with the server admin panel (in accordance with the VPS type).

  • Intuitive help center
  • An Educational Help Zone

  • In the Web Control Panel that is available for free with your virtual server, you will find an educational Help section, containing all you need to be informed on when administering your websites and apps. We have added a wide array of how–to articles and reviews and video guides that display the important web site management tasks in an easy–to–understand form.