Q: What does the website migration service include? Will my site be secure?
A: The web site migration service that our company is offering is free of charge (within a certain limit). We will migrate your website(s) to our next–generation cloud hosting platform without you needing to do anything. We know from personal experience that swapping hosting providers can result in lost info and unnecessary network downtime. This is the reason why we’ll do all that for you at no cost!We have skillful administrators whose main task is to make sure that your site functions exactly as it did on your former web hosting platform. Our administrators are experts in migrating custom–made sites, as well as sites that are based upon famous web apps such as Joomla™ and WordPress.
Q: Just how long will it take for my site to be transferred over to your platform?
A: While we can’t give you an exact ETA, since there are lots of factors, among them the physical size of the files and databases, the location of the present host’s server, the complexity of your website and the present workload of our Website Migration Department, etc., we will give our very best to move your web site within 48h, and in some cases – within 24h (in case the content is not large).
Q: What details will I be asked to give to your Website Migration Department?
A: We don’t collect any private details. We will require, though, the login information for your current hosting account and the name of the website that you wish to transfer.
Q: The login info for my hosting account is delicate. How can I trust you?
Q: How about downtime? Will my web site be offline?
A: While we transfer your website, it will be available both in your web hosting account with us and in your account with your previous hosting provider. After the transfer is complete, we will make certain that everything is functioning correctly and that the integrity of your content is not jeopardized prior to telling you that the transfer is done. After that, we’ll instruct you how to transfer the domain to your hosting account with us and how to edit the DNS records.
Q: Will my current web hosting provider have to do anything?
A: While we migrate your web content, your web hosting provider will not be aware of the transfer at all. We will never touch base with them in any way.
Q: Which web hosting providers can you transfer web content from?
A: We support all Linux–driven hosting platforms. Basically, if we can gain access to your Control Panel, we’ll be able to transfer your web site.The only platforms that we don’t support are closed–source site creation platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.